The general objectives of the laboratory are:
- satisfying customer requests in strict accordance with the principles of impartiality;
- quality assurance of the services provided in accordance with the requirements of the SM EN ISO/IEC 17025:2018, technical regulations and standards;
- providing services at an optimal cost;
- prevention, detection and correction of all non-conformities regarding the quality of the services provided;
- maintaining mutually beneficial relationships with external suppliers.